ICOMold Instant Mold Quote & Project Management Online


A quotation is valid for a period of 45 days from the date quoted, unless ICOMold informs the customer within this period, but prior to placing an order, that the quote is void. If the quote is voided, ICOMold reserves the right to issue a revised quote or decline to quote. It is the responsibility of the customer to alert ICOMold to all design changes that have been made after the quoted design state. Acceptance of an order without such notification does not prevent ICOMold from changing the price for the order.

It is at ICOMold’s discretion whether to accept, re-quote or decline an order with design changes. If ICOMold deems necessary, the original quote will be voided and ICOMold will issue a new quote for the revised part design, or will decline to quote. Any feature such as inserts, over-molding, texturing, text, etc., or material not clearly identified in the customer’s request for quote, and not specifically stated on the quote, is not included in the quoted price.

Furthermore, a part may be quoted with the assumption that design flaws that are not conducive to injection molding will be corrected prior to mold design. If moldability flaws are present and identified at any point in processing the order, the customer will be informed. If the customer agrees, the design changes will be made, otherwise the order will be voided and the prorated down payment will be returned. ICOMold will provide design change recommendations when the customer design is not conducive to industry standard and/or ICOMold molding techniques. The tooling and part quote is based on the part size and weight listed in the quote. The customer is responsible for verification of the parts listed in the quote conforming with the customer’s part design.

Pricing & Payment Terms

All prices are quoted and payments shall be made in U.S. dollars. Tooling payment terms are 50% down payment and 50% upon sample acceptance. Five samples will be provided to the customer for review and tooling acceptance purposes. Parts payment terms are prepaid with order. Accepted payment methods are wire transfer, ACH, check, and credit and debit cards through PayPal including MasterCard, Visa, American Express and Discover. There is a 2.98% processing fee for credit card payments through PayPal. Terms may be modified for established customers in good standing and approved credit.


All tooling is based on the customer-supplied 3D CAD data which supersedes any conflict with 2D dimensional or geometric data. First Article quality reports on five samples for the customer-indicated critical dimensions are provided at no charge. Full dimensional layouts, CMM reports, or a higher number of samples will be quoted as needed. Any additional samples provided are at the customer’s risk, as the purpose of the initial five samples is for approving tooling and parts, and additional samples cannot be returned for any reason.

Tooling associated with producing the customer's parts remains the property of the customer until discarded. Mold frames for molds not built for export are the property of ICOMold. ICOMold will maintain and store the customer’s tooling at no cost for a period of two years of inactivity. After two years of inactivity, the mold(s) will be discarded unless the customer initiates financial arrangements with ICOMold to protect and store the mold(s) beyond the two-year period of inactivity. All tooling will only be used to make parts for the original customer or their authorized associate during the period.

Due to the dynamic nature of the injection molding process and the instable nature of plastic, part tolerance accuracies will be attempted, but are not guaranteed. Once the shrink rate is added, molds are cut to standard tolerances of +/- 0.005”. Standard tolerances for CNC machined parts are +/- 0.005” for plastic parts and +/- 0.002” for metal parts. Tighter tolerances may be requested and additional charges may apply.

Part Design Iterations

ICOMold will modify tooling to support design changes at a quoted rate. ICOMold reserves the right to determine the suitability of the mold modification vs. making a new mold. A set-up fee, based on the injection machine size required, is applied for each part run or tool sampling resulting from a customer-driven design change to the mold. Changing or adding plastic resins or colors results in additional trialing and approval samples for which the customer will be quoted. Each color change during a parts run will incur a fee.

Part Performance

The technical performance of parts and materials is the responsibility of the customer, which assumes all liabilities associated with the use of the parts. The customer is responsible for all testing and approval prior to their use of the parts. Design characteristics which are deemed by ICOMold to be the cause of post-molding part distortion, warp or sink are the responsibility of the customer to correct through part design. Based on the customer’s specification for the load condition of the parts or other factors, CNC machined plastic parts may be milled from multiple blocks and bonded together.

Part Use & Destination

The customer is responsible for complying with all applicable U.S. laws or laws of whichever country and/or locality said parts are associated with the direct or indirect use of the part(s) and the ultimate destination. The customer also certifies that the 3D CAD data being submitted to ICOMold WILL NOT produce products that violate United States firearms laws or laws of any other international governments. ICOMold cannot be held responsible or liable for violations of United States firearms laws or laws of any other international governments that are the result of the manufacturing, delivery or use of any product that was a provided design by the customer.

Cancellation Policy

In the event the project is cancelled either by ICOMold or the customer, ICOMold will assess a prorated cancellation fee to the customer based on the percentage of the project completed. Cancellation fee will include any accumulated cost of materials associated with the project.


ICOMold assumes no responsibility or liability for the design or designs of the products that are the result of this transaction. All designs are a result of the customer providing 3D CAD designs to ICOMold for production of the customer’s goods whether they are customer-designed or a customer-approved design the customer had commissioned a third party to produce.

The customer will not hold ICOMold responsible or liable for materials selected by the customer for the production of their parts. Although ICOMold’s representatives may make recommendations as to which materials may be the better choice for production of a customer’s goods, ICOMold and/or its representatives will not express, imply or choose what materials are to be used in production of the customer’s goods. The choosing of said materials is solely the responsibility of the customer for their goods. The customer is responsible for their own due diligence and research as to which materials and designs for their goods are best to comply with government regulations regarding health and safety, CE, FCC, FDA, FMCSA, ISO, NSF, UL, and USP requirements, strength, durability and/or flexibility, or other regulations either not mentioned or implied in the present or future. This also includes specialized materials purchased by ICOMold at the customer’s request as well as specialized materials provided to ICOMold by the customer for use in the customer’s goods.


Customer shall have a period of 60 days from receipt of injection molded parts to review their conformity with the approved tooling plan, and 30 days from receipt of CNC machined parts to review their conformity with the approved model. If ICOMold is not notified within this time period, customer acknowledges acceptance and conformance of parts, and returns will not be accepted. Should the customer wish to return the parts within this period, customer may request an RMA. ICOMold may, at its discretion, replace the parts or issue a credit to the customer’s account. ICOMold shall not be responsible for return shipping, nor any costs related to part scrappage. ICOMold will, however, pay the return shipping cost should it require the physical return of the parts.

Upon receipt of an export mold, customer is responsible for ensuring that the mold meets the specifications of the customer-supplied 3D CAD model of the parts. Customer shall have 30 days to notify ICOMold of any nonconformity issues. If ICOMold is not notified within 30 days of the customer’s receipt of the mold, customer acknowledges acceptance and conformance of the mold. ICOMold will review any issues brought to its attention by the customer regarding nonconformance of the mold to the 3D CAD model of the parts. If ICOMold agrees to any nonconformance issue, it may at its discretion elect to allow the mold to be returned to its mold manufacturing facility in Shenzhen, China for rework. If a return is approved, ICOMold will pay for ocean shipment of the mold. If customer desires air shipment, customer will pay the cost difference between ocean and air shipment. In no case will ICOMold be held responsible for any loss of business, revenue or any loss whatsoever claimed as a result of returning an export mold for rework.

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